Terms of Service

This AI Services Agreement (“Agreement”) is entered into between Cerdafied Solutions LLC (“Company,” “we,” “us,” or “our”) and the individual or entity accessing or using our AI-powered services (“Client,” “you,” or “your”), including Biz Sidekick and related offerings. By accessing, subscribing to, registering for, or using the Company’s services, you agree to be bound by these Terms and Conditions. If you use the services on behalf of an organization, you represent that you have authority to bind that organization, and “Client” includes that organization.

Cerdafied Solutions LLC provides customized artificial intelligence tools, business support solutions, and AI-assisted guidance designed to help businesses improve operational efficiency, access information from uploaded business documents, and support internal decision-making processes. Biz Sidekick is a general business assistant that may address questions across domains such as operations, people/HR, policies, compliance awareness, high-level legal concepts, zoning and local regulations, licensing, and related business topics, leaning into the specialty of each question while remaining informational only.

The services may include:

The Company reserves the right to modify, update, suspend, or discontinue any part of the services at any time, with or without notice. We do not guarantee any particular feature, uptime level, or result unless expressly agreed in a separate signed written agreement.

You must be at least 18 years old and capable of forming a binding contract to use the services. You may not use the services if you are barred from doing so under applicable law. You are responsible for ensuring that your use of the services complies with all laws, regulations, and contractual obligations applicable to you.

Client acknowledges that all information generated by the AI platform is provided for general informational purposes only.

The Company’s services:

Clients are solely responsible for consulting qualified attorneys, accountants, tax professionals, HR specialists, architects, engineers, planners, and other licensed or certified professionals before making legal, financial, tax, employment, zoning, regulatory, or business decisions. No Company employee, contractor, or AI output should be relied upon as a substitute for such professional advice.

The services are not designed to ensure compliance with federal, state, local, or international laws or regulations, including but not limited to employment, labor, anti-discrimination, wage and hour, benefits, privacy, data protection, occupational safety, zoning, land use, licensing, permitting, or industry-specific requirements. The Company does not warrant that use of the services will satisfy any legal, regulatory, audit, or contractual obligation. Client remains solely responsible for its compliance programs, policies, filings, notices, and workforce decisions.

Client acknowledges that artificial intelligence systems may:

The Company makes no guarantee that AI-generated content will be accurate, complete, current, error-free, non-discriminatory, or suitable for any particular purpose. All outputs should be independently reviewed, verified, and approved by the Client before implementation, reliance, distribution to employees, or use in employment or business decisions.

Client agrees to:

Client remains solely responsible for all decisions made based on AI-generated outputs and for any actions taken by Client’s users.

Client agrees not to:

The Company may investigate suspected violations and suspend or terminate access without liability.

The Company’s customized AI functionality relies on information uploaded or provided by the Client. Client retains responsibility for all Client content. The Company is not responsible for:

Client grants the Company a limited, non-exclusive license to host, process, transmit, and display Client content solely to provide and improve the services as described in this Agreement. The Company does not claim ownership of Client content.

Access to the services may be offered under a free trial and paid subscription plans. Each plan includes limits on monthly questions and on the document library (maximum number of documents and total storage size). Current limits are described on the Pricing page and may be updated from time to time. Individual uploaded files may not exceed twenty-five megabytes (25 MB). Imports from Google Drive or Google Docs and pasted text also count toward document and storage limits based on the size of the content stored in the Services.

Free-trial accounts: documents (including uploaded files, imported documents, and pasted text) are retained for thirty (30) days from upload or import, after which they may be permanently deleted, including associated files, extracted text, and search indexes. Subscribing to a paid plan removes scheduled free-trial expiration for documents retained under that paid account. If a paid subscription ends or is cancelled and the account returns to a free tier, existing documents become subject to a thirty (30) day grace period and may then be permanently deleted unless Client resubscribes or deletes them earlier.

Client is solely responsible for maintaining independent backups of all Client content. The Company is not obligated to restore documents deleted under plan limits, expiration, account deletion, or Client-initiated deletion.

Cerdafied Solutions LLC will take commercially reasonable measures to safeguard client information. However, Client acknowledges that:

Clients should not upload information prohibited by law or contractual obligations. Unless separately executed in a written business associate or data processing agreement, the services are not offered as HIPAA-compliant for protected health information.

The services, software, models, interfaces, branding, documentation, and all related intellectual property are owned by the Company or its licensors and are protected by applicable law. Except for the limited right to use the services during an active subscription or authorized trial, no rights are granted to Client. Client may not copy, modify, distribute, sell, or create derivative works from the services except as expressly permitted by law.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL AI-GENERATED OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR FREE FROM ERRORS, VIRUSES, OR HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, CERDAFIED SOLUTIONS LLC AND ITS OWNERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOST DATA, EMPLOYMENT CLAIMS, REGULATORY PENALTIES, LEGAL FEES, OR OTHER DAMAGES ARISING FROM OR RELATED TO:

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNTS PAID BY CLIENT TO THE COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, the Company’s liability is limited to the maximum extent permitted by law.

Client agrees to defend, indemnify, and hold harmless Cerdafied Solutions LLC and its owners, members, officers, directors, employees, contractors, agents, and affiliates from and against any claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

The Company may assume exclusive defense and control of any matter subject to indemnification, and Client will cooperate with such defense.

The Company may suspend or terminate access to the services at any time, with or without notice, for violation of these Terms, misuse of the platform, non-payment, security concerns, or any other reason in the Company’s discretion. Upon termination, Client’s right to use the services ends immediately. The Company may delete Client content associated with a terminated or free-tier-expired account as described in Section 9. Sections intended to survive termination (including disclaimers, limitations of liability, indemnification, and governing law) shall survive.

We may update these Terms from time to time. When we make material changes, we will update the version identifier and may require renewed acceptance before continued use. Continued access or use after the effective date of updated Terms constitutes acceptance of the revised Terms to the extent permitted by law.

This Agreement shall be governed by the laws of the State of Ohio, without regard to conflict-of-law principles. Except where prohibited by law, any dispute arising out of or relating to this Agreement or the services shall be resolved exclusively in the state or federal courts located in Ohio, and each party consents to personal jurisdiction and venue in those courts.

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING AGAINST THE OTHER PARTY.

By accepting these Terms of Service, Client acknowledges that:

For questions about these Terms, contact Cerdafied Solutions LLC at support@cerdafiedsolutionsllc.com, or visit About & Contact in Biz Sidekick / on our website.